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Frequently Asked Questions
There is more than one way to solve a puzzle, try starting with asking a question. If you don't see an answer below, feel free to drop us an e-mail or give us a call.
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Can I Do A Corporate Team Building Event?We are able to accommodate a variety of times during the day or evening. Please contact us at 813-249-0018 to schedule your special escape room booking, right here in Tampa.
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What Time Do I Need To Arrive?You will need to arrive 15 minutes before your scheduled booking appointment. The first puzzle might be what to do if you're late and can't get in.
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How Long Does It Last?You have 60 minutes to solve the riddles and puzzles to escape depending on the room. Please arrive 15 minutes early. Afterward, we'll take your picture and bring you back into reality. Plan on being with us for about 1/2 hour more than your escape time.
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What Ages Are Appropriate?You are booking a private room, all ages are welcome. However the rooms are designed for ages 13 and up. Children 6 and under are free with a paid adult. Ages 7 - 14 require at least one paid adult to be present. A waiver may be signed by a guardian for all ages. We do have special events, birthday, bachelor, and bachelorette packages for all ages.
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Are Tickets Refundable Or Transferable?Tickets are transferable, but not refundable.
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Can I Book For A Time Or Date Not Listed On Your Website?We have amazing, flexible staff. If you'd like to book on a date or time not listed, contact us. We can accommodate most requests.
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Why Is A Waiver Needed?Waiver outlines conduct and liabilities. You break it, you buy it. The waiver is available to complete HERE
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More Questions?Sorry, we weren't able to answer all your questions. Contact Us and we will be more than happy to answer all your questions, up until you enter the room.
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